Our services

Analytics

In a world of BIG DATA, it’s refreshing to know that social economics provides more insight, better predictive value and more actionable analytics. Our team of data scientists uses Accelerated Analytics to reveal the shortest path to customer value.

 

Strategy

Consumers with premium value-potential live and work in the $517 billion NEO Economy. We know what they’re doing, what they desire to do next, and what makes them fall in love. We love simplicity. We know who the most valuable customers are. We know everything about them, even where they live. We’re quick to define your problem – what you most need to achieve (which is not always what you want to achieve). Strategy is then the revealed beauty – the elegant pathway that connects problem and solution.

 

Implementation

We deliver profitable growth:

  • Overlaying our NEO profiles onto your existing customer database and customer segmentation
  • Running an Agile process to align strategy, CX, corporate culture with the NEO mindset & its expectations
  • Running an Agile product/experience model (ideation, shaping, testing, rolling-out, tracking response)
  • Activation – media buying via Roy Morgan | digital/social/programmatic via Liveramp (Facebook, Google, Adobe Ad Cloud, Salesforce, etc)

 

See some more services

Based in Melbourne, Australia, we relentlessly pursue simplicity – to find the shortest path between DATA and RESULTS. From Deep Data analytics through strategy to agile implementation

We are a team of social and data scientists
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We are an industry leader in evidence-based thinking
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We use social economics to unlock hidden value
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We cultivate ideas and exploit opportunities others can’t see
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Watch the NEO video

What else we provide?

Digital

The NEO Tracker™  digital system tracks and reports success metrics from pre-launch through market penetration to sale and post-sale word-of-mouth. It’s digital services include:

  • Digital Engagement: It maps & measures NEO engagement with website content & every digital ad in a campaign
  • Digital Reputation: It releases and tracks new-product and brand keyword ‘talk’ on social media
  • Digital Feedback: It captures instant feedback on products or experiences as implementation goes live
  • Digital Capture: Its geo-location technology acquires NEO consumers in near-field locations by serving them a banner ad or sending them an SMS

Customers

NEO Tracker™ unlocks value in your own customer database by finding premium value customers AND by using them to pick the services and products that will make them fall in love with your brand.

  • Database flagging: NEO Tracker™ uses NEO analytics to flag customers by their value potential on your own customer database and across your customer segments
  • CVP & product testing: NEO Tracker™ recruits customers from your database to test concepts, products, price & volumetric sales potential before going live

What our clients say

The NEO strategy really just clicked. It totally influenced our choice of media and creative. We found we were selling Lexus vehicles to people with similar attitudes and zest for life – whether they were 26 year old professionals or 55 year olds.

Scott Grant Lexus Australia CEO

In the NEO economy, the more expensive the Champagne, the less difficult it is to sell. Our prestige cuvees – Dom Perignon, Krug and La Grande Dame – enjoy a loyal NEO following – for whom price is just not a major determining factor in the purchasing equation. And that experience is consistent across our world markets.

Robert Remnant Moët-Hennessy CEO

Ross Honeywill and his team provided valuable assistance to the National Private Bank in better understanding our clients’ spending propensity – we developed a NEO strategy that differentiated our proposition from our competitors.

Trevor J Hunt NAB Private Bank CEO (2001-2005)

Ross Honeywill, a very bright ex-KPMG partner is, I believe, the first person in the world to truly crack customer problem by not only creating a very rich behavioural base for research – from literally thousands of variables – but also aligning this with values, attitudes and spending. 

Sir Richard Heygate Former McKinsey European partner

Clients